Silvia De Ascaniis – coordinator – PhD in Communication Sciences at Università della Svizzera italiana (USI, Switzerland). She conducts research and teaching activities on topics related to online communication, in particular: role and impact of ICT in cultural tourism, religious tourism and pilgrimage; use of ICT to promote Heritage communication; pragmatic and argumentative features of User Generated Contents. Among her main commitments within the UNESCO Chair is the coordination of #faces4heritage, an initiative in support of the global UNESCO campaign #Unite4Heritage, against violent destruction of heritage: www.faces4heritage.org. At USI, she is co-lecturer of two courses at the Bachelor level, and of the course “Tourism and World Heritage” within the Master in International Tourism. She is instructor of the Massive Online Open Course (MOOC) “eTourism: Communication Perspectives”, the first MOOC in eTourism, launched by USI in October 2015 (https://iversity.org/en/courses/etourism). She was Executive Director of the doctoral school Cross-Field (www.cross-field.ch, February 2013 – September 2015), and the coordinator of the doctoral school Argupolis (www.argupolis.net, February 2013 – April 2015), both of them founded by the Swiss National Science Foundation (SNSF).
Tel.: +41 (0)58 666 4547
Personal webpage: http://search.usi.ch/it/persone/e1e26d36fcfcff6f0a9f128cb91622be/de-ascaniis-silvia
Dr. Engelbert Ruoss – associated expert – lecturer of the course “Tourism and World Heritage” within the Master in International Tourism. He is expert in the field of World Heritage and Biosphere Reserves and launched an initiative to establish a network of model regions regarding integrated development approaches (www.globalregions.org). His main field of research is related to Governance and Management of UNESCO designated sites, the valorization of cultural and natural heritage for local development and the promotion of sustainable development. He is a former Director of the UNESCO Office in Venice, the Regional Bureau for Science and Culture in Europe and was as such responsible for the UNESCO program’s implementation in South East Europe. Before joining UNESCO he was consultant in EU programs, manager of the Entlebuch Biosphere Reserve and deputy director of the Museum for Natural History in Lucerne in Switzerland. He holds a PhD in Biology and a Master in Museum Sciences from the Universities in Bern and Basel.
Rafael Oliveira – visiting researcher – He graduated in Tourism at the Federal University of Minas Gerais and Public Administration at Joao Pinheiro Foundation. He is a Ph.D. candidate in Knowledge Management and Organization at the Federal University of Minas Gerais (Brazil). He has experience in public administration, having worked at the Secretary of Tourism of Minas Gerais State as the Director of Research, Information and Statistics and as the Superintendent of Tourism Policies. He is the owner of the “Tourism and Innovation” website (in Portuguese language): a space to discuss ICT concepts and innovation in tourism. His research interests are smart and sustainable indicators for World Heritage Sites, web scraping techniques and the use of ITC to improve user’s experience in destinations.
Research Gate: https://www.researchgate.net/profile/Rafael_Oliveira83
Lea Hasenzahl – research assistant & Ph.D. student – Doctoral student at the Faculty of Communication Sciences at Università della Svizzera italiana (USI, Switzerland). She holds a Master degree in Economics and Communication, with a major in International Tourism.
Emanuele Mele – Ph.D. student – Ph.D. candidate at the Faculty of Communication Sciences at Università della Svizzera italiana (USI, Switzerland). He holds a Master degree in Economics and Communication, with a major in International Tourism (USI). His research investigates the process of localization (meant as cultural adaptation) applied to online communication in the field of tourism and cultural heritage.
Elide Nerini Garbani – Ph.D. student – Ph.D. candidate at the Faculty of Communication Sciences at Università della Svizzera italiana (USI, Switzerland). She holds a Master degree in Economics and Communication, major in International Tourism (USI). Her research focuses on hyper-personalisation in tourism, namely on the analysis and interpretation of big data to create more personalised tourism experiences. Her Ph.D research is conducted in connection with the Interreg project DESy (Digital Destination Evolution System) a collaboration with Agenzia Turistica Ticinese SA (Ticino Tourism), USI, SUPSI – in Switzerland – and Distretto dei Laghi, Agenzia di Accoglienza e Promozione Turistica Locale Provincia di Novara, Provincia Verbano Cusio Ossola – in Italy. The main aim of the project is to encourage digital transformation of the travel destination by helping stakeholders have more information on visitors’ behaviour and, hence, create more personalised communication and services.
Carina Pop – Master student graduating in International Tourism at Università della Svizzera italiana (USI, Switzerland). She holds a BA in Economics with a major in Management from Bucharest University of Economic Studies (Romania). She is currently doing research related to the ICT usability and promotion of sustainable tourism in World Heritage Sites.
Andela Sormaz – Master student graduating in International Tourism at Università della Svizzera italiana (USI, Switzerland). She holds a BA in Economics from Belgrade Banking Academy (Serbia). She is working on a project related to overtourism at Jungfrau-Aletsch World Heritage Site in the Swiss Alps which aims to balance visitors flow within the area.
Angela Simona Patruno – Master student graduating in International Tourism at Università della Svizzera italiana (USI, Switzerland). She has a bachelor in Interpreting and Translation at Istituto di Alti Studi SSML Carlo Bo in Bari. She is working as an intern on a project for the creation of an app for the promotion of Batik, which is inscribed in the UNESCO List of Intangible Heritage, and present in the tourism destinations around the 33 Indonesian provinces.