Rafael Oliveira – He graduated in Tourism at the Federal University of Minas Gerais and Public Administration at Joao Pinheiro Foundation. He is a Ph.D. candidate in Knowledge Management and Organization at the Federal University of Minas Gerais (Brazil). He has experience in public administration, having worked at the Secretary of Tourism of Minas Gerais State as the Director of Research, Information and Statistics and as the Superintendent of Tourism Policies. He is the owner of the “Tourism and Innovation” website (in Portuguese language): a space to discuss ICT concepts and innovation in tourism. His research interests are smart and sustainable indicators for World Heritage Sites, web scraping techniques, and the use of ITC to improve user’s experience in destinations. Rafael was a visiting researcher at the Chair.
Giulia Vighetti – Bachelor student graduating in Foreign Languages Applied to Business and Tourism at Università della Valle d’Aosta (Italy). She collaborated as an intern at the USI UNESCO Chair on the second volume of the “Tourism Management at UNESCO World Heritage Sites” MOOC (Massive Open Online Course) designed by the UNESCO/UNITWIN Network “Tourism, Culture, Development”, led by IREST (Université Paris 1 Panthéon-Sorbonne). At the same time, she helped eLab translate an open source platform meant to enhance the educational offer of USI/SUPSI.
Fiametta Battino – Master student graduating in International Tourism at Università della Svizzera italiana (USI, Switzerland). She did her Bachelor in interpreting and translation at ISIT – instiuto superiore per interpreti e traduttori in Trento (Italy). As an intern, she did research related to social media and UNESCO World Heritage Sites in Italy and Ticino (Switzerland).
Yasaman Behshad – Master student, who graduated in International Tourism at Università della Svizzera italiana (USI, Switzerland). She did her Bachelor in Tourism and Hospitality Management at the Eastern Mediterranean University (EMU) in Cyprus. At the UNESCO Chair, she did tourism research relating to the online presence of UNESCO World Heritage Sites in Iran for 6 months.
Gisela Etter –Master student graduating in International Tourism at Università della Svizzera italiana (USI, Switzerland). She holds a BA. in Communication Sciences with a major in corporate communication from USI. She assissted in preparing the inauguration event of the UNESCO exhibition “Journeys Through Our Fragile Heritage”, which took place in May 2018 in Lugano.
Ilaria Rosani – has graduated in International Tourism at Università della Svizzera italiana (USI, Switzerland). She holds a Bachelor degree in Modern Languages for Translation and Interpreting from the Scuole Civiche di Milano (Fondazione Milano/ Italy). She has worked at the UNESCO Chair as an intern in the development and the production of a Massive Open Online Course (MOOC) designed by the UNESCO/UNITWIN Network “Tourism, Culture, Development”, led by IREST (Université Paris 1 Panthéon-Sorbonne). Email: email@example.com
Seline Girgis – is a Bachelor student graduating in Communication Sciences with a specialization in Public Communication at Università della Svizzera Italiana (USI, Switzerland). She holds a Commercial High School Diploma and a Certificate of Commercial Assistant from the Scuola Cantonale di Commercio (SCC, Switzerland). She did an internship at the UNESCO Chair, analyzing the Swiss social media campaign of #Faces4Heritage.
Jingjing Lin – has completed a Ph.D. at the Faculty of Communication Sciences at Università della Svizzera italiana (USI, Switzerland). Jingjing graduated from the University of Hong Kong with a Master degree in IT in Education. Her research expertise at the doctoral level focuses on Massive Open Online Courses, especially in the field of tourism and hospitality. She served as the Project Manager of the UNESCO Chair Summer School ICT2ST4D, held on August 14-25, 2017 in Hangzhou, China. Furthermore, she was fully engaged with the first pilot MOOC at USI – eTourism: Communication Perspectives, as project manager and course assistant, between 2015 and 2017.
Asta Adukaite – (ex-coordinator) she holds aPh.D. in Communication Sciences from Università della Svizzera italiana (USI, Switzerland). She holds a Master degree from the same university in Economics and Communication, with a Major in International Tourism (USI). Asta took part at the doctoral school CROSS-FIELD, www.cross-field.ch, (collaboration of three Swiss Universities: University of Lugano, École Polytechnique Fédérale de Lausanne (EPFL), and Universität St.Gallen), which addressed the subject of informal learning, and how digital technologies can help to promote it, as well as to better integrate it with formal learning in different learning contexts. She was also a researcher at webatelier.net lab and worked on applied research projects related to usability and user experience, mobile applications as well as professional training in tourism.
Laura Raimundo – has completed a Master degree in International Tourism at Universita della Svizzera italiana in Switzerland. She has a Bachelor degree in Geography and Environmental Sciences from the University of Geneva in Switzerland. She was involved in preparing the promotion of the second edition of the Tourism Summer School, which happened in August 2015. Moreover, she contributed at the finalization of diverse reports such as the WHACY Game final report, and the UNESCO bi-annual report. She also joined the launching process of a WHACY Game for the Kenyan edition. Her academic interests include web design, culture and heritage, and sustainable tourism.
Evgeniya Chernysheva – graduated with a Master degree in International Tourism at Universita della Svizzera italiana in Switzerland. She has a Bachelor degree in Business Administration in Tourism from the Technological Education Institute of Piraeus in Greece. She has been involved in preparing a report on the online presence of the World Heritage Sites, as well as in the organization of the IDEAL Tourism summer school in Universita della Svizzera italiana. Her academic interests include culture and heritage, sustainability, tourism and new media.
Elmira Gazizova – graduated with Master degree in International Tourism at Universita della Svizzera italiana in Switzerland. She holds a Diploma in Political Theory at Philosophy Department (former Department of International Affairs and Political Science) at Kazan Federal University in Russia. Elmira has joined the webatelier.net eTourism Lab as an Intern on June 2013. She has been collaborating at preparing the report based on the research “Latin America and the Caribbean. The Online Presence of the World Heritage Sites”. Her professional and academic interests include intergovernmental cooperation, political and multicultural communication, eGovernment and eTourism related issues.
Theresa Karolina Schieder – graduated in 2014 with a Master degree in International Tourism, an interdisciplinary program of the Faculty of Economics and the Faculty of Communication Sciences at Università della Svizzera italiana. She holds a Bachelor’s degree in “European Studies” obtained at Katholische Universität Eichstätt-Ingolstadt (Germany). Since June 2012, Theresa has been working as a research assistant at webatelier.net. Her main field of research is the application of mobile technologies to tourism. She has been working on the development of the “Travel Machine” during her internship at AM+A in Berkeley (CA), and has been responsible for the concept design and development of the new mobile application for the two World Heritage Sites in Ticino (Switzerland).